1. Information we collect
When you create an account, buy a number, or top up your wallet, we collect your name, email address, and the numbers you own. Payments are processed by Stripe — we never store your full card details on our servers. When you send us a support message, we store your name, email, and message so we can reply.
2. How we use it
We use your information to activate and route numbers, deliver SMS and calls to your inbox, process wallet payments and renewals, and respond to support requests. We do not sell your personal information to third parties.
3. Message and call content
SMS and call metadata delivered to numbers you own is stored so it can be shown in your inbox and is retained for as long as your account remains active, or as required by our upstream telephony providers.
4. Third-party services
We rely on third-party providers to operate the service, including Stripe for payments and telephony carriers for number provisioning, SMS, and voice delivery. Each provider processes data under its own privacy terms.
5. Your choices
You can update your account details from your profile at any time, cancel a number to stop further billing, or contact support to request deletion of your account and associated data, subject to any records we must retain for legal or billing purposes.
6. Contact
Questions about this policy can be sent to support@numdaddy.com.